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Software QWin

  • QWin is a control software for call systems.
  • It allows you to control, configure and monitor.
  • Supports MSSQL and MySQL databases.
  • Functions under Windows 11 and higher operating systems.
  • Continuously creates online backups, allowing the system to continue after a power outage without losing client order.
  • The database platform commonly uses MySQL or MSSQL, meeting the high requirements of modern network applications and security standards.
  • Suitable for installation even in environments with high security requirements, such as banks.
  • Detailed configuration of counters and services in relation to hardware peripherals.
  • Software is regularly upgraded based on client requirements and the latest trends in communications technology.

  • Can be added and extended by several modules. :
  • Service Monitor - settings of individual services and system activities. Displaying the length of queues of waiting clients for individual services, average waiting time, etc.
  • Counter Monitor - settings of individual counters and workplaces. Displaying an overview of clients waiting for counters, numbers of clients served. Possibility of setting priorities.
  • Ordered clients - if the QTCloud booking system superstructure is used, then it is possible to manage the settings and reports of clients ordered via the Internet.
  • Client Overview - details of clients who have been through the system. It is possible to trace back time data, for example in case of client complaints.
  • Additional options: overview of waiting time, basic system statistics, control of peripheral communication.
  • Statistics module - this module provides the user with accurate and telling data about the operation and efficiency of the system as a whole. Furthermore, about the load of individual services and the performance of individual counters. Statistical data is primarily for informative purposes. For example, they tell about the efficiency of employees or the workload of activities. They are an ideal source of information for adjusting system settings to achieve maximum efficiency while minimizing waiting queues.


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